Yardi Quick Tips

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Login Error Level Code 5

When trying to log into Voyager, you keep receiving the following error message: Invalid user code/password. Level 5. The error refers to an issue with your user account setup. Level 5 indicates that your user was set up as an Interface User, not a Voyager user. You’ll need to contact your Yardi Administrator and request them to uncheck the Interface user setting.

Payment Processing

How can you ensure that you receive notifications of recurring payments, failed payments, etc. By using the Payment Processing Admin role: Setup-> Email Notifications Setup.

Payment Processing

Can tenants set up recurring payments? What types of charges can they pay? Your company can customize how tenants make payments and how those payments

Rent Café Affordable Housing

Any verification or custom letters need to exist in Voyager prior to being utilized in Rent Café Affordable Housing. You can verify letters are in