Refund Eligibility: As digital products cannot be physically returned, refunds for downloadable products will be considered under specific circumstances, as outlined below:

 

Refund Request Process: To request a refund for a downloadable product, customers must submit a refund request within seven days of purchase. We may require additional information or evidence to evaluate the refund request thoroughly.

Refund Discretion: While we strive to accommodate our customers’ needs, please understand that each refund request is evaluated on a case-by-case basis. Our decision regarding refund eligibility will be based on the circumstances surrounding the request.

No Refund Situations: Please note that refunds will generally not be granted in the following situations:

Contact Us: If you have any questions or need assistance with a refund request for a downloadable product, please contact our customer support team at support@ndconsultingllc.com. We are here to help and address any concerns you may have.