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AppFolio vs Yardi: Understanding Pricing Features and Support

AppFolio vs Yardi

If you’ve been on the lookout for property management software, chances are you’ve come across the AppFolio vs Yardi alternate comparison multiple times. Both these platforms have a strong reputation in the real estate space, each offering its own flavor of automation, accounting, tenant management, and beyond. 

But while they’re built to solve many of the same problems, the way they do it and how much they’ll cost you can vary quite a bit. So, how would you know which one is right for you? That’s what we’re here to help you find out. 

This property management software comparison will help you make a confident, informed decision. 

But first, let’s understand the basics. 

Understanding The Basics 

Both AppFolio and Yardi are cloud-based property management software solutions. This means that both AppFolio and Yardi are designed to let you manage everything, from rent collection to maintenance requests, from anywhere you have an internet connection. 

AppFolio is often praised for its clean interface and mobile-first design. It’s used by a wide range of property managers, from those handling a few hundred units to large-scale operations. 

Yardi, on the other hand, has a broader ecosystem. It’s been around longer and offers a tiered setup: Yardi Breeze for small to midsize portfolios and Yardi Voyager for large, complex operations. 

While both are capable tools, they’re built with different users and needs in mind. 

1- AppFolio Pricing vs Yardi Pricing 

Now, let’s talk about numbers. One of the biggest distinctions between AppFolio pricing vs Yardi pricing is transparency. AppFolio publishes its pricing online, while Yardi typically offers custom quotes according to the size and complexity of your portfolio. 

Here’s a quick side-by-side comparison to give you a clearer picture: 

Feature / Plan AppFolio Core AppFolio Plus Yardi Breeze Yardi Voyager 
Ideal for Residential managers Growing portfolios Small to midsize portfolios Enterprise-level operations 
Pricing (per unit/month) $1.49 $3.20 $1.00+ (varies) Custom pricing 
Minimum Monthly Fee $298 Varies Varies Varies 
Setup Fee Starts at $400 Higher than Core Required (varies) Required (can be substantial) 
Extras AI leasing tools, mobile app, online payments Advanced analytics, workflow automation Online payments, accounting tools Full customization, commercial modules. 

 

Both platforms offer scalable plans, but how they bill you and what features you get out of the box differs significantly.  

If predictable monthly costs are important to you, AppFolio’s clarity may be appealing. But if you need a highly customized setup, Yardi’s modular pricing could be worth a deeper look. 

2- AppFolio Features vs Yardi Features 

The AppFolio features vs Yardi features comparison isn’t about which one offers more; it’s about which one aligns better with your day-to-day operations. 

AppFolio Highlights 

AppFolio is built for speed and simplicity. It includes: 

  • A sleek, mobile-friendly design. 
  • Automated rent collection and late fee reminders. 
  • AI leasing assistant that handles inquiries 24/7. 
  • Owner portals and real-time financial dashboards. 
  • Online maintenance requests and inspections. 

Its user interface is often a major selling point, especially for property managers who value mobility and quick access to data. 

Yardi Highlights 

Yardi takes a more layered approach. With Yardi Breeze, you get core tools like: 

  • General ledger accounting. 
  • Tenant screening and rent payments. 
  • Maintenance scheduling. 
  • Marketing tools for listing vacancies. 

As you scale up to Yardi Voyager, things get more advanced: 

  • Role-specific dashboards. 
  • Affordable housing compliance. 
  • Advanced integrations with third-party systems. 

In a head-to-head property management software comparison, AppFolio is often praised for its ease of use, while Yardi stands out for its depth and flexibility, especially for mixed portfolios or commercial real estate. 

3- Customer Support 

Support can be a game-changer, especially when you’re in the middle of onboarding or facing technical issues. 

AppFolio Support 

AppFolio offers a combination of email, phone, and live chat support, depending on your plan. Their help center is also stocked with how-to guides, and they regularly host training webinars. 

Users generally appreciate the fast response times and thorough onboarding process. 

Yardi Support 

Yardi support varies based on which product you’re using. Yardi Breeze users typically interact via online tickets and chat. Voyager customers often have access to dedicated support teams or account managers. 

While some reviews mention longer response times for certain tiers, many users highlight the deep knowledge and hands-on help Yardi help desk provides, especially during complex implementations. 

So, in terms of AppFolio vs Yardi support, it’s less about quality and more about how the support is structured and how hands-on your team prefers to be. 

4- Yardi Breeze vs AppFolio 

For those managing smaller portfolios, comparing Yardi Breeze vs AppFolio Core is a smart move. 

Yardi Breeze is clean, simple, and built to get users up and running fast. It covers all the basics: accounting, maintenance, rent collection, and marketing tools. It’s often seen as a solid fit for teams just starting to formalize their processes. 

AppFolio Core, on the other hand, offers slightly more in terms of automation and user interface. It includes an AI leasing assistant, owner-reporting dashboards, and a more modern mobile app experience. For teams looking to streamline communication or handle leasing on the go, AppFolio might check more boxes. 

5- Yardi Voyager vs AppFolio Plus 

Once you move beyond the basics, the comparison between Yardi Voyager vs AppFolio Plus becomes more relevant. 

Yardi Voyager is all about depth. It’s a full-suite enterprise platform with advanced tools for budgeting, forecasting, investment management, and regulatory compliance. It’s best suited for organizations with complex workflows and diverse asset types. 

AppFolio Plus brings automation and analytics into play. It offers revenue optimization tools, custom workflow automation, and advanced insights, all while keeping the interface consistent with AppFolio Core. It’s a great fit for teams that want to scale without overhauling their system or hiring IT support. 

Final Thoughts on AppFolio vs Yardi 

There’s no one-size-fits-all winner in the AppFolio vs Yardi discussion. Both are strong platforms with unique strengths. 

If your team leans toward mobility, simplicity, and built-in automation, AppFolio might suit your style. If your portfolio demands deeper customization, compliance tools, and enterprise-level reporting, Yardi could be a better fit. 

What matters most is aligning your software with your business goals. Whether that’s managing growth, cutting manual tasks, or getting clearer insights into your operations. 

With the real estate landscape constantly evolving, many teams are turning to real estate technology solutions that offer not just functionality but flexibility. As we head deeper into 2025, both AppFolio and Yardi continue to shape the conversation around the best property management software 2025 has to offer. 

 

Looking for help configuring or optimizing Yardi? ND Consulting provides independent Yardi consulting services for teams seeking clarity, performance, and smarter workflows. 

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