Payment Processing
How can you ensure that you receive notifications of recurring payments, failed payments, etc. By using the Payment Processing Admin role: Setup-> Email Notifications Setup. You can then select the notifications you would like to receive.
Payment Processing
Can tenants set up recurring payments? What types of charges can they pay? Your company can customize how tenants make payments and how those payments are applied by setting up payment manager. We can help with that!
MI or IC Certifications
When are move in or initial certifications required? 1) Households that moved in within the past year. 2) LIHTC Residents-HOME Residents-Rural Development Residents and Local Program Residents.
Reversing HAP Vouchers
You must reverse the voucher in which they were created. If the resident has another voucher that is later than the voucher that you are reversing, reverse the later voucher first. Quick Note: You cannot reverse a voucher if it has been approved or paid.
Consolidated Receipts
When posting consolidated receipts that create suspense charges for subsidy overpayments or underpayments. The system administrator must complete the following: Set up a general ledger account for subsidy suspense clearing. Set up subsidy suspense receivable general ledger account. Set up subsidy suspense clearing charge code.
Changing Caseworkers for families (PHA)
Make changes to a specific caseworker load. To make those changes go to PHA Administration Side Menu-> Select Functions-> Caseworker-> Change Caseworker. The change caseworker field will appear, complete all fields and submit.
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Email notification for vendors and residents
Email notification for residents and vendors will include a PDF file with transaction details of EFT transactions (HAP and URP). Quick Note: You must have Service Manager.
EID History Report (PHA)
Public Housing families can participate in one of two HUD earned income disallowance programs: Earned Income Disallowance (EID) or the Job Plus EID (JPEID). The EID History Report will provide or detailed history of EID participation. Ex. EID status anticipated 50058 effective dates, status, and eligibility. Family EID Screen: Reports-> EID History.
Landlord Holds
Do you need to review vendor holds? There is a report that lists the vendors that have the Hold Checkbox selected on the vendor record. Reports-> Vendor Landlord-> Vendor/Landlord Holds.
