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How can you ensure that you receive notifications of recurring payments, failed payments, etc. By using the Payment Processing Admin role: Setup-> Email Notifications Setup. You can then select the
Can tenants set up recurring payments? What types of charges can they pay? Your company can customize how tenants make payments and how those payments are applied by setting up
Any verification or custom letters need to exist in Voyager prior to being utilized in Rent Café Affordable Housing. You can verify letters are in Voyager by: Setup->Letter->Review Letter.
What should be the first step in preparing for Rent Café Affordable Housing? Making sure all residents have updated email addresses in Voyager. You can verify that information by using
If a check is in unposted status, you can delete the check by deleting the batch. By deleing the check in the Check Scan Summary Report, AR Manager will send
Community Manager Dashboard-> Person Search->Complete Contact Log->Save.
How can you update TRACS sent date on a 50059? System Administration Menu-> Affordable Management->Update TRACS and HAP Voucher Date-> Complete Filters-> Submit.
When are move in or initial certifications required? 1) Households that moved in within the past year. 2) LIHTC Residents-HOME Residents-Rural Development Residents and Local Program Residents.
The Voyager Compliance Monitor Screen is used to review LIHTC, HOME, and local housing program compliance. This is an available tool top confirm that a project complies with the program
You must reverse the voucher in which they were created. If the resident has another voucher that is later than the voucher that you are reversing, reverse the later voucher
When posting consolidated receipts that create suspense charges for subsidy overpayments or underpayments. The system administrator must complete the following: Set up a general ledger account for subsidy suspense clearing.
Make changes to a specific caseworker load. To make those changes go to PHA Administration Side Menu-> Select Functions-> Caseworker-> Change Caseworker. The change caseworker field will appear, complete all
Have questions or need expert guidance? Our Yardi consultants in Atlanta are here to help. Whether you require immediate Yardi system troubleshooting solutions or long-term strategic support, no project is too large or too small for us. We’re always prepared to provide the solutions you need.
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