Yardi Help Desk

Your business is to keep your properties full and your tenants happy. Our best-in-class Help Desk services allow you to do exactly that. Providing Yardi Help Desk services is the fourth component of our 4-step client engagement model.

Property management companies are busy all day long, and it can seem like you’re always playing catch-up. When your team encounters an issue with Yardi, you simply don’t have time to waste. You need it fixed—now.

The NDC Help Desk team functions as an extension of your organization. We won’t make you wait days for a response—our goal is to solve your Yardi problem as soon as possible.

Property Management Thrives with NDC's Yardi Help Desk

  •  
  • Help Desk provides cost-effective, comprehensive expertise NDC’s Yardi Help Desk provides you full access to our well-rounded, full-service team of Yardi Experts. There is no question that we cannot answer, whether related to Voyager or any of Yardi’s diverse modules. Whether you have an onsite Yardi specialist or use us exclusively to keep Yardi on track, we eliminate the need for additional staff members by charging only for the level of support you need, thereby keeping costs manageable.
  •  
  • Help Desk provides off-hours supportWe know that in property management, businesses don’t always keep traditional hours. We’re here when you need us for Yardi help, including after-hours and on holidays.
 

 

  • Help Desk saves you valuable internal staff timeWrestling with software is not in your staff’s job description. Why waste time trying every solution that SHOULD work but just doesn’t—or worse, searching through Yardi’s documentation to cobble together a fix? When you need a solution now, NDC’s Yardi Help Desk is your best, most value-packed resource.
 
  • Help Desk eliminates end-user frustration Yardi saves you time—as long as it’s working smoothly. Our Yardi Help Desk service solves your problems in short order, ensuring that your employees stick with the system without resorting to band-aids or quick fixes that have potentially annoying and costly consequences down the line.
 

Our Yardi Help Desk service is the industry’s gold standard. We have a 4-hour guaranteed response time—and we can often solve your Yardi problem even faster than that. When you call into our call center, you always get a native English speaker—a Yardi expert who is a part of the NDC team. Rest assured that the solution we provide will always be the best one that requires the least amount of stress on your end—and we’re at your side until the issue is resolved.

Our Yardi Help Desk offering will literally pay for itself by leveraging our cost-effective, highly skilled Yardi expertise to keep you up and running, every day of every week. With NDC on your team, you minimize frustration and disruption of your Yardi operations while improving the overall efficiency of your entire organization.

Click to download our Yardi Help Desk brochure

Contact us today for a free quote