Like the Affordable module, the Yardi PHA module generates pre-filled required programmatic forms for tenants and housing providers and acts as a record for tenant and prospective tenant information, simplifying intake and recertification processes. Here’s a short list of what we can do in the system:
- Yardi’s PHA module allows you to set up workflows and permissions so that intake and recertification staff and those in charge of managing the waitlist can easily access the information they need and perform their job functions within the system
- Schedule Resident Occupancy reports in Yardi PHA so that staff are able to track the progress of applications and certifications
- Set up calendars for staff members who handle case management; train staff on tracking correspondence with tenants and prospective tenants directly in Yardi
Because the demand for public housing typically outpaces the availability of units, you’ll want to ensure your waitlist procedures are simple and scalable. Managing a list of typically thousands of applicants on multiple waiting lists can be tricky. Here’s how we can help:
- Integrate PHACafe: setup interfaces and workflows so that staff can receive and review paperless documentation for certifications; automate the online application entry to waitlist process
Layering Subsidies
It’s common for Project-Based properties to receive additional government subsidy – commonly, this is done using equity from LIHTCs (via HUD’s Rental Assistance Demonstration program) or with a local jurisdiction’s HOME funds. Layered units are complex and can present many challenges for those inexperienced with both Yardi Affordable and Yardi PHA modules.
- Ensuring back-end functionality for automatically generating certifications for units restricted by more than one program is set up correctly
Yardi PHA includes several important PHA-specific GL accounts, most notably those used for processing housing assistance payments. There are additional charge codes associated with portable vouchers, the Family Self Sufficiency program and excess utility payments as well. How we can help:
- Reviewing PHA specific reports to check changes in HAP payments are substantiated by supporting records and unit activity
- Ensure permissions are set up correctly, so that the ability to lock/unlock transaction totals is limited to one person; set up an approval workflow for creating vendors and posting payables, and rent/HAP
- Ensure Tenant Payment Agreements are hitting the tenant’s individual ledger correctly based on the terms of the payment agreement form